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Services

Global Service

   Get more from your technology and your business.

Our newly expanded portfolio of market-leading lab services can provide your high-performance lab with a comprehensive suite of services, or just the ones you want. From business consulting and protocol development, to instrument repair and optimization, our services can help you increase your lab’s productivity and efficiency.  Recognized as "Best in Class" worldwide, AB Global Services provides the highest quality support available for our products and technology. And only Applied Biosystems service engineers receive regular factory training on the latest technical developments, repair procedures, software revisions, and application.  

 

Technical Assistance Center

Ask for TAC first.  Get immediate live technical assistance from AB certified Senior Technical Specialists.

Available to our warranty and service plan customers, TAC provides fast, comprehensive phone support for all your service needs. (Currently available in North America only)

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Business to Business

Ordering Options

Maximize your organization’s procurement efficiencies by purchasing from Applied Biosystems electronically. With our business to business service, you get a wide range of time and cost-saving electronic purchasing capabilities, including:

  • PunchOut
  • cXML
  • EDI

Other e-Commerce Solutions

Get more information for improved ordering and more effective reconciliation with the following electronic capabilities:

  • e-Catalog
  • e-Invoicing
  • Credit Card Level Data

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Instrument Service

Need to request a Service Call?

Contact us for
Instrument Service

 

Looking for Financing Options?

Benefit from our Innovative Financing Solutions