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Services

Global Service

   Get more from your technology and your business.

Our newly expanded portfolio of market-leading lab services can provide your high-performance lab with a comprehensive suite of services, or just the ones you want. From business consulting and protocol development, to instrument repair and optimization, our services can help you increase your lab’s productivity and efficiency.  Recognized as "Best in Class" worldwide, AB Global Services provides the highest quality support available for our products and technology. And only Applied Biosystems service engineers receive regular factory training on the latest technical developments, repair procedures, software revisions, and application.  

 

Technical Assistance Center

Ask for TAC first.  Get immediate live technical assistance from AB certified Senior Technical Specialists.

Available to our warranty and service plan customers, TAC provides fast, comprehensive phone support for all your service needs. (Currently available in North America only)

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Business Procurement Solutions

AB OnSite Stocking Program

Provide your organization the ultimate convenience by stocking our products on-site. With the AB OnSite Stocking Program, you get our quality products at your fingertips—as well as an array of administrative benefits.

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Business to Business

Electronic Ordering Options that can maximize your organization's procurement efficiencies include:

  • PunchOut
  • cXML
  • EDI

Other e-Commerce solutions for improved ordering and more effective reconciliation include:

  • e-Catalog
  • e-Invoicing
  • Credit Card Level Data

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Instrument Service

Need to request a Service Call?

Contact us for
Instrument Service

 

Looking for Financing Options?

Benefit from our Innovative Financing Solutions